Improving support for Debian based OS’s

Hi folks, I have had a number of questions both from the blog and also directly from customers regarding better support for Debian based OS’s.

Thanks to Vincent for his recent comment ..

Vincent wrote :-

“Id really like to see some official support for Debian based systems. All the supported systems have a common root. Id imagine that at least supporting Ubuntu LTS might be something desirable, since that is aimed at being stable and offering long term support.”

I forwarded this to our management team and they are asking what we need to do to provide better support. I would appreciate any comments that you may have - to start the ball rolling here are some of my own thoughts.

- Provide DEB packaged versions of ASM with scripts that work on Debian based distributions (to avoid having to convert the rpm and manually edit and setup the init scripts) - see http://linux.adaptec.com/2007/11/15/how-do-i-get-adaptec-storage-manager-to-work-with-ubuntu-710/

- Provide support for users other than root to have admin privilege within ASM since the root account is often disabled or password less - an issue raised by Thomas. On this subject, although not yet publically available, the next version of ASM provides “administrator” equivalent privilege in the GUI for user account aac if a member of the wheel group as an alternative to using the root account.

- Perhaps, as Vincent suggests, adding Ubuntu LTS to our validation and test matrix and potentially include a driver deb package for folk who wish to use the latest if this would be useful.

Please add your comments. I will be away for a week but would like to present them to the management team mid August.

thanks, Phil

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